Cancelling Dedicated Servers Print

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To cancel a dedicated server:

  1. Go to the Dedicated Servers/Manage Servers menu.
  2. Click the Delete icon next to the server name you want to cancel.
  3. Fill in the page with necessary information and click Submit.
    • Schedule automatic server cancellation for the end of the billing period- server will be automatically withdrawn from your account the day before the end of the billing period. After you choose this option, you can see the automatic cancellation date when viewing the server information.

      Click the Cancel Server icon again if you have changed your billing period and want your server to be cancelled accordingly, or if you want to send request for earlier cancellation.

    • Send request for immediate server cancellation, Send request for server cancellation on date - trouble tickets with these request will be issued to your upstream provider.

Important: If you choose to cancel a server automatically and then change your mind to continue using it, inform the administrator about this ASAP. It is only the administrator who is empowered to discard or postpone automatic cancellation of dedicated servers.


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