How We're Dealing with the Coronavirus

We wanted to send you a personal note to let you know how BEZA is dealing with the Coronavirus emergency.

First, the health and safety of our employees and customers is our top priority. As such, we’ve implemented several policies to this end to ensure we continue to provide you with the highest level of service and support. At BEZA, our operations are distributed across multiple geographical regions in the U.S., Europe and Asia. This is just one part of our business continuity plan which we normally operate under and enables us to continue to service our customers in cases of a natural disaster or an emergency.

Our network operations center (NOC), security operations center (SOC), and customer support teams will remain fully operational 24x7 and can do their jobs entirely remote as needed. We are monitoring for any changes in cyberthreats. While we have seen more phishing attacks using the Coronavirus as a lure, we have not seen any significant increase in attack traffic or new threats. Again, our SOC remains fully operational and is continuously monitoring for any new security threats that may emerge.

Finally, we recognize that this emergency has put strain on many of our business customers. As the severity of the emergency has become clearer over the course of this week, we decided to extend to our business customers the waiving of some fees relating to urgent requests for our Website Maintenance & Web Development teams to help our business customers, regardless of size.

Thank you for being a BEZA customer. These are challenging times and we want you to know that we stand ready to help however we can. We understand the critical role we play in the functioning of your business and we are continually humbled by the trust you place in us.

The BEZA Team